Merrell offers a warranty on all their products, ensuring the quality and durability of their items. The warranty varies depending on the specific product, but it generally covers manufacturing defects and workmanship for a specified period. Most footwear, including hiking boots and shoes, comes with a one-year warranty against defects. For apparel and accessories, such as backpacks and hats, the warranty may vary between one and two years. Manufacturers' defects typically include issues with stitching, materials, or construction. However, the warranty does not cover normal wear and tear, misuse, or damage caused by improper care. To make a warranty claim, customers need to provide proof of purchase, such as a receipt or order number, and contact Merrell's customer service team.
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