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Maui Jim Customer FAQ

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What is Maui Jim's Phone Number?

The question we are asked most often is about how to talk to Maui Jim customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Lens Information

What are the different lens materials available for Maui Jim sunglasses?

Maui Jim provides various lens materials, including MauiPure for lightweight, high optical quality; SuperThin Glass for clarity...
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Are Maui Jim sunglasses polarized?

Maui Jim sunglasses are polarized, featuring advanced lens technology that minimizes glare and enhances visual clarity in...
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What is the difference between Maui Jim's different lens tints?

Maui Jim offers various lens tints designed for different environments, including gray, brown, and blue. Gray tints reduce...
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Prescription and Customization

Can I order prescription lenses for my Maui Jim sunglasses?

Maui Jim does allow customers to order prescription lenses for their sunglasses, ensuring that those needing vision correction...
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Can I customize my Maui Jim sunglasses?

Maui Jim does not offer direct customization for their sunglasses. However, they provide a variety of styles and lens options...
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Warranty and Returns

What is the return policy for Maui Jim sunglasses?

Maui Jim's return policy permits returns within sixty days for a full refund, provided the sunglasses remain in original...
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What is the process for warranty claims on Maui Jim sunglasses?

Maui Jim's warranty claims process is simple. Owners should first check if their issue is covered by the warranty. To start a...
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Usage and Recommendations

Can I find replacement parts for my Maui Jim sunglasses?

Maui Jim recognizes that sunglasses may require replacement parts due to wear and tear. They provide various components, such...
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Are Maui Jim sunglasses suitable for sports activities?

Maui Jim sunglasses are well-suited for various sports, emphasizing comfort, durability, and optical performance. They use...
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Are there any exclusive collections or limited editions available from Maui Jim?

Maui Jim offers various exclusive collections and limited edition sunglasses featuring unique designs and advanced lens...
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Are there style recommendations based on face shape for Maui Jim sunglasses?

Maui Jim provides a variety of sunglasses tailored to different face shapes. For oval faces, almost any frame is suitable,...
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Care and Maintenance

Can I adjust the fit of my Maui Jim sunglasses?

Maui Jim sunglasses can be adjusted for a better fit if they have wire frames or adjustable nose pads. It is crucial to make...
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What is the best way to clean and care for Maui Jim sunglasses?

Maui Jim recommends using a microfiber cloth for cleaning lenses to prevent scratches. Rinse sunglasses with lukewarm water,...
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