What is your return policy?

Marlo Furniture has a return policy designed to ensure customer satisfaction. Generally, customers can return items within a specified timeframe, often around thirty days from the date of purchase. It is important to note that this period may vary somewhat based on promotional items or specific collections. To facilitate a smooth return process, items should typically be in their original condition and packaging, with all accessories, tags, and manuals included. It is advisable to keep the original receipt or proof of purchase, as this is often required when initiating a return. Additionally, certain types of merchandise, such as custom orders or clearance items, may have different return guidelines, so customers should be aware of any exceptions that may apply. Customers are generally responsible for the return shipping costs unless the return is due to a defect or an error made by the store. In such cases, the return shipping may be covered by Marlo Furniture. Once a return is approved, customers can expect a refund to be processed in a timely manner, often credited back to their original payment method. For the most current details regarding the return policy, including any specific terms or exceptions, customers are encouraged to check the official Marlo website. There, they will find comprehensive information that can assist them in the return process and make informed decisions about their purchases.