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MARTA Customer FAQ

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What is MARTA's Phone Number?

The question we are asked most often is about how to talk to MARTA customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Fare and Payment

How can I purchase a MARTA card?

Individuals can buy a MARTA card at rail station kiosks and selected retail outlets, with payments accepted through cash,...
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Can I use a credit or debit card for fare payment?

MARTA allows the use of credit and debit cards for fare payments at ticket vending machines and for Breeze cards. Contactless...
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Travel Planning

How do I plan a trip using MARTA?

To plan a trip with MARTA, one should review the system map for routes, identify the start and end locations, and consult the...
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Is there a mobile app for MARTA services?

MARTA offers a mobile app that enhances the transit experience by providing real-time bus and train information, allowing...
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Can I bring my bike on MARTA?

Bicycles are allowed on MARTA trains and buses, but certain regulations apply. Bikes can be taken on trains during non-peak...
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Where can I find maps of MARTA routes?

Maps for MARTA routes are accessible on the official MARTA website, which provides user-friendly options for viewing,...
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MARTA Services

Are MARTA services accessible for individuals with disabilities?

MARTA prioritizes accessibility for individuals with disabilities by ensuring that both rail and bus services are equipped with...
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What services does MARTA provide?

MARTA, the Metropolitan Atlanta Rapid Transit Authority, provides public transit with both rail and bus services, featuring...
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How do I find out about service disruptions or delays?

Customers looking for information on service disruptions or delays with MARTA can check the official website for real-time...
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Are there any discounts available for students or seniors?

MARTA provides discounted fares for students with valid identification and for seniors aged sixty-five and older. Seniors may...
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What is the fare structure for MARTA?

MARTA features a straightforward fare system with a one-way trip priced at two dollars and fifty cents. Passengers can use...
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Customer Service

What safety measures are in place on MARTA?

MARTA is committed to passenger safety through various strategies, including the presence of a dedicated police force,...
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What should I do if I lose my MARTA card?

If a MARTA card is lost, users should first determine if it was registered for recovery options. Reporting it quickly helps...
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How do I report a lost item on public transit?

To report a lost item on MARTA, individuals should visit the MARTA website for guidance, including an online form to fill out...
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What are the operating hours for MARTA services?

MARTA services have varying operating hours depending on the type and day. Rail services generally run from about 5 a.m. to...
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