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Lockandmane.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Lockandmane.com Customer Service?

The question we are asked most often is about how to talk to Lockandmane.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To create an account on Lockandmane.com, visit their site and look for options like "Sign Up" or "Register." Fill in personal...

How can I unsubscribe from your newsletter?

To unsubscribe from the Lockandmane.com newsletter, you can usually click the unsubscribe link found at the bottom of recent...
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Recent Lockandmane.com Customer Questions

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Account Management

How do I create an account?

To create an account on Lockandmane.com, visit their site and look for options like "Sign Up" or "Register." Fill in personal...
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How can I unsubscribe from your newsletter?

To unsubscribe from the Lockandmane.com newsletter, you can usually click the unsubscribe link found at the bottom of recent...
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Do you have a loyalty reward program?

Lockandmane.com does not explicitly mention a loyalty reward program, but they may offer promotions and special deals....
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Order Issues

What should I do if I receive a damaged item?

If a customer receives a damaged item from Lockandmane.com, they should first evaluate the damage and keep the packaging for...
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Can I track my order?

Customers can generally track their orders from Lockandmane.com through a confirmation email that provides tracking...
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Can I cancel or change my order after it has been placed?

You may have the option to cancel or change your order with Lockandmane.com if it has not yet shipped. Acting quickly is...
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Payment and Discounts

What forms of payment do you accept?

Lockandmane.com accepts various payment methods, including major credit cards and possibly PayPal. Some options may allow for...
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Can I use multiple discount codes on one order?

Lockandmane.com generally permits only one discount code per order, a standard practice in online shopping to simplify the...
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Returns and Authenticity

What is your return policy?

Lockandmane.com allows returns within around thirty days of purchase, provided items are in original condition. Certain...
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Are products on your website authentic?

Lockandmane.com is recognized for providing a selection of authentic hair and beauty products that are carefully sourced from...
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Shipping Information

How long does shipping take?

Shipping times at Lockandmane.com can range from three to seven business days for standard methods within the continental US,...
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Do you offer international shipping?

Lockandmane.com may offer international shipping, though the primary focus is on domestic deliveries within the U.S....
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