LevelUp Customer Service

Ways to contact LevelUp and solve common issues

Use LevelUp's Phone Number

LevelUp's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.
If you think your issue may not warrant a phone call, you can also read below for answers to common questions.
You can also scan over all the phone and non-phone-based contact information we've gathered for LevelUp

Contacting LevelUp customer support

Below you can compare and contrast the 3 ways to contact LevelUp by looking at which ones are the fastest and which ones other customers recommend the most for solving LevelUp customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact LevelUp across the following channels: Phone, Web, Email.

Phone number / contactWaitVotes
Customer Service
3 mins17
Online Help at support.thelevelup.com
Customer Service
< 2 hrs61
Customer Service
< 2 hrs88

LevelUp: top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for LevelUp.
Can I use LevelUp to order food ahead of time?
Yes, LevelUp allows you to conveniently order food ahead of time. With LevelUp's mobile app, you can browse through a variety of restaurants and place an order for pickup or dine-in. This feature not only saves you time but also allows for a seamless dining experience. Simply select your desired items from the menu, customize your order, and specify the pickup time or reservation details. LevelUp ensures that your order is accurate and ready when you arrive at the restaurant, eliminating long wait times. Moreover, the app also provides options for contactless payment, making the entire process quick, efficient, and safe. So, whether you want to grab a quick lunch or plan a special dinner, LevelUp enables you to order food ahead of time hassle-free.
What is LevelUp?
LevelUp is a mobile payment and digital loyalty app that seamlessly integrates with businesses across various industries. It allows users to make quick, secure, and contactless payments at participating merchants using their smartphones. More than just a payment platform, LevelUp also offers a range of additional features. Users can browse and order from nearby restaurants, saving time by skipping lines and pickup wait times. The app also offers personalized deals and rewards, encouraging customers to return and engage with their favorite businesses. Through LevelUp, merchants can easily manage their loyalty programs, track customer behavior, and access valuable analytics. With its user-friendly interface and broad acceptance, LevelUp provides a convenient and rewarding payment solution that enhances the overall customer experience.
Can I link my credit card to my LevelUp account?
Yes, you can link your credit card to your LevelUp account. LevelUp offers a convenient and secure way to link your credit card to your account for fast and easy payments. By linking your credit card, you can easily make purchases with participating merchants using the LevelUp app. LevelUp ensures the safety of your information by employing industry-standard security measures to protect your card details. Additionally, LevelUp provides real-time fraud detection to further safeguard your transactions. Linking your credit card to your LevelUp account allows for seamless, cashless transactions, and gives you access to exclusive deals and rewards offered through the app. Enjoy the convenience and benefits of using your credit card with LevelUp while enjoying a hassle-free payment experience.
What payment methods are accepted on LevelUp?
LevelUp accepts various payment methods to ensure convenience for its users. Currently, LevelUp supports payments through major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Users can securely link their cards to their LevelUp account for seamless transactions. Additionally, LevelUp also accepts payments through popular mobile wallets like Apple Pay and Google Pay. This allows users to make quick and secure payments using their smartphones. By offering a range of payment options, LevelUp aims to cater to the preferences of its diverse user base. Whether customers prefer using traditional cards or the latest mobile payment technologies, LevelUp provides a versatile platform for hassle-free transactions.
Can I use LevelUp at any restaurant?
Yes, LevelUp can be used at a wide range of restaurants. Our platform is designed to work with various establishments, including fast food chains, local eateries, cafes, and food trucks. We are continuously expanding our network of participating restaurants to offer our users a diverse selection of dining options. To find out if a specific restaurant accepts LevelUp, simply check our app or website and browse through the available options in your area. Whether you're looking for a quick bite or a sit-down meal, LevelUp provides a convenient and seamless payment experience at a growing number of restaurants nationwide.
There's more!
Click below to show 1 more questions, answers, and complete guides to common LevelUp customer support problem.

Does GetHuman work with LevelUp?

GetHuman does not work with LevelUp's customer support operations, directly or in any other way. GetHuman has no partnership or relation to LevelUp at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check LevelUp's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting LevelUp at a Glance

LevelUp has no chat option
LevelUp has 1 customer email
LevelUp has 1 help forum
LevelUp has no twitter handle
LevelUp has no facebook page
Contact information overview

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