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Jack Spade Customer FAQ

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What is Jack Spade's Phone Number?

The question we are asked most often is about how to talk to Jack Spade customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Shopping Information

Where can I find Jack Spade products?

Jack Spade products are available on their official website, at select department stores, specialty shops featuring men's...
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What types of products does Jack Spade offer?

Jack Spade offers a variety of men's products, including stylish bags, wallets, belts, and clothing. Their bags range from...
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Do you have physical stores?

Jack Spade has physical stores where customers can browse bags, accessories, and menswear items, showcasing the brand's...
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What is your size guide for Jack Spade products?

Jack Spade provides a size guide to help customers choose the right sizes for clothing and accessories, offering measurements...
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Company Information

Who is the founder of Jack Spade?

Jack Spade was established by Andy Spade in 1996, who aimed to create stylish yet functional bags and accessories for men. The...
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What payment methods do you accept?

Jack Spade accepts a range of payment methods including major credit cards like Visa, MasterCard, American Express, and...
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Shipping and Delivery

Do you offer international shipping?

Jack Spade does offer international shipping for customers outside the United States, enabling global access to their products....
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Do you offer gift wrapping service?

Jack Spade does not typically provide a gift wrapping service, but their stylish packaging can make gifts look attractive....
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Order Management

What is your return policy?

Jack Spade's return policy typically allows returns within thirty days of purchase, requiring items to be unused with tags and...
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Can I track my order?

Customers of Jack Spade can track orders by using a tracking number received in a confirmation email after shipment. This...
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Can I cancel or modify my order?

Jack Spade typically processes orders quickly, which can limit the time available for changes or cancellations. It is best to...
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Do you offer exchanges?

Jack Spade generally allows exchanges for items that are returned within a specific period, remain unused, and have original...
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Product Care and Policies

Are there any warranties on your products?

Jack Spade usually offers a warranty covering defects in materials and workmanship for a limited time, varying by product type....
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How do I care for my Jack Spade items?

To keep Jack Spade items in good condition, follow material-specific care guidelines. Fabric bags should be spot cleaned with...
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Are Jack Spade products cruelty-free?

Jack Spade prioritizes ethical practices and sustainability, though it may not explicitly declare all products as cruelty-free....
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