What is your return policy?

Our return policy at Jack Spade is designed to ensure your complete satisfaction with your purchase. We accept returns on all products within 30 days of the original purchase date. The item must be unused, in its original condition, and with all original tags and packaging intact. To initiate a return, please contact our customer service team with your order details. Once your return is approved, we will provide you with a prepaid shipping label for your convenience. Upon receiving and inspecting the returned item, we will issue a refund to your original form of payment. Please note that shipping charges are non-refundable, and any personalized or final sale items are excluded from the return policy. Our goal is to make your shopping experience with us hassle-free and enjoyable.