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International Drug Mart Customer FAQ

Top Answers & How-to Guides

What is International Drug Mart's Phone Number?

The question we are asked most often is about how to talk to International Drug Mart customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent International Drug Mart Customer Questions

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General Information

What is International Drug Mart?

International Drug Mart is an online pharmacy offering both prescription and over-the-counter medications at competitive...
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Do you require a membership or subscription to shop at International Drug Mart?

International Drug Mart does not require any membership or subscription for shopping. Customers can easily browse and order...
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Ordering and Payments

Can I purchase medications without a prescription?

Purchasing medications without a prescription is generally allowed for over-the-counter drugs, but prescription medications...
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What payment methods do you accept?

International Drug Mart offers various payment methods, including major credit and debit cards like Visa, MasterCard, and...
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Can I cancel or modify my order?

To cancel or modify an order with International Drug Mart, customers must act quickly since changes can only be made if the...
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Shipping Details

What countries do you ship to?

International Drug Mart ships to a wide range of countries, and the specific destinations can change. For the most accurate...
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How long does shipping usually take?

Shipping times from International Drug Mart vary based on destination and shipping method, usually taking five to fourteen...
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Do you offer tracking for shipments?

International Drug Mart does usually provide tracking for shipments, which allows customers to monitor their orders through...
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What steps should I take if my shipment does not arrive?

If an order from International Drug Mart does not arrive, customers should first check their order confirmation for tracking...
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Refunds and Security

Do you offer refunds or returns?

International Drug Mart has a refund and return policy focused on customer safety, typically not allowing returns once...
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Is my personal and payment information secure?

International Drug Mart prioritizes the security of personal and payment details, utilizing encryption and adhering to industry...
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Medication Safety

Are the medications you sell genuine and approved?

International Drug Mart prioritizes offering genuine medications by sourcing from reputable manufacturers and licensed...
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Are there any restrictions on specific medications I can order?

When ordering from International Drug Mart, it is important to know there may be restrictions on certain medications,...
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Customer Support

How does International Drug Mart handle backordered medications?

International Drug Mart prioritizes customer satisfaction by providing updates on backordered medications. When an item is...
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Can I consult a pharmacist while ordering from International Drug Mart?

International Drug Mart offers access to pharmacists for consultations, which can aid customers in understanding their...
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