What happens if I don't fulfill my rewards or deliver my product?

If a creator fails to fulfill their rewards or deliver their product, Indiegogo has a Trust & Safety team that investigates such cases thoroughly. The team works closely with both backers and creators to resolve any issues. If the creator is unable to fulfill the rewards, they must provide an explanation and update their backers accordingly. In some cases, creators may offer an alternative solution or a refund. If a creator consistently fails to fulfill their obligations, it may impact their reputation on the platform and could result in consequences such as account suspension or termination. Indiegogo aims to provide a transparent and reliable crowdfunding experience, hence they actively monitor and take necessary actions to ensure campaign accountability.