If you're here looking up IBM customer care, you probably already know who they are. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. IBM also goes by or is associated with the names IBMETRO. They are considered to be part of the following sectors and industries: cloud, computing, cognitive, information, technology. IBM is associated with terms like see ibm products, public, private by their customers and industry analysts. They employ 146 people according to customers in the know.