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Hotel Indigo Customer FAQ

Top Answers & How-to Guides

How do I Contact Hotel Indigo Customer Service?

The question we are asked most often is about how to talk to Hotel Indigo customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Hotel Indigo Customer Questions

How do I Cancel reservation for 5/11 and make reservation for 5/10.

To cancel and change your reservation at Hotel Indigo, you will need to access the booking through your confirmation email or directly on the hotel's website. Locate your booking and choose the option to cancel or modify your reservation. Follow the prompts to change the date from 5/11 to 5/10. Please note that changes are subject to room availability and any potential rate differences. Furthermore, pay attention to the hotel's cancellation policy because cancelling or changing your booking may involve a fee. If you booked through a third-party website, kindly contact them directly for changes or cancellations.
Asked May 8, 2024 2:25 PM

Help me with my Hotel Indigo customer service issue

Check-In/Out Information

What is the check-in and check-out time at Hotel Indigo?

The typical check-in time at Hotel Indigo is 3:00 PM, while check-out is usually at 11:00 AM. However, these times can vary by...

Is there a cancellation policy for hotel bookings?

Hotel Indigo's cancellation policies can differ based on booking type and location, typically allowing flexible cancellations...

Pets and Special Requests

Are pets allowed at Hotel Indigo?

Hotel Indigo has a pet-friendly policy, but it differs by location. Many properties allow pets, with potential weight limits...

Can I make special requests for my room?

Hotel Indigo acknowledges that guests may have special requests to enhance their stay, such as preferences for room type or...

Parking and Transportation

Is there parking available at the hotel?

Hotel Indigo usually has parking options, including on-site, valet, and nearby facilities, but availability differs by...

Does Hotel Indigo offer airport transportation services?

Hotel Indigo's availability of airport transportation varies by location; some hotels may offer shuttles, while others assist...

Amenities and Services

What amenities are offered at Hotel Indigo?

Hotel Indigo offers a range of amenities designed for guest comfort, including stylish rooms, complimentary Wi-Fi, and local...

Is there a gym or fitness center at the hotel?

Hotel Indigo locations usually feature gym or fitness center facilities equipped with various exercise machines and weights,...

Does Hotel Indigo provide free Wi-Fi?

Hotel Indigo generally offers free Wi-Fi to its guests, though availability can differ by location due to individual hotel...

Do the rooms have a minibar?

Hotel Indigo rooms may include minibars, but this feature can differ by location and property design. Some hotels offer stocked...

Is breakfast included in the room rate?

Breakfast inclusion in the room rate at Hotel Indigo can differ by location and chosen package. Guests may find options that...

Are there any restaurants or dining options within the hotel?

Hotel Indigo usually provides various dining options, including on-site restaurants focusing on local cuisine. Guests can enjoy...
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