Is there a cancellation policy for hotel bookings?

Asked a year ago
Yes, Hotel Indigo has a cancellation policy for hotel bookings. If you need to cancel your reservation, it is advised to do so at least 24 hours prior to your scheduled check-in time to avoid any cancellation fees. If a cancellation is made within the specified time frame, no charges will be incurred, and any deposit made will be refunded. However, if a cancellation is made within 24 hours of check-in or in the case of a no-show, one night's room rate, including taxes and fees, will be charged to the credit card provided during booking. It is important to review and understand the specific cancellation policy associated with your reservation, as certain promotions or packages may have different cancellation terms.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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