How Do I Get a Refund from Home Depot?
Getting a refund for a purchase you made can be quite hard. That's where GetHuman comes in. We are a company that specializes in helping consumers to solve their service problems on their own. Our agents also research and provide the contacts of representatives for big companies such as Home Depot. That way, you can choose to go the DIY route or seek help at your convenience.
If you own a home, you probably want to make it the best version that it can be. A welcoming house not only makes the place lively but also appeals to guests and visitors. Who wouldn't want to have a residence that's stunning and remains imprinted in people who visit it? The first step towards achieving this is to invest in home décor.
Home Depot, Inc. is a home improvement retailer, the largest one in the United States. It supplies construction products, tools, furniture, kitchenware, and lighting fixtures. Clients can also acquire installation and repair services for appliances and accessories such as cabinets, bathtubs, showers, flooring, and HVAC systems.
You may make a purchase and decide against it for reasons best known to you. Whether it's from receiving damaged items or a product you didn't expect, The Home Depot allows consumers to return items for a refund or exchange. Below are the steps you can take to seek reimbursement.
The steps to take
Home Depot's customers can return goods to the retailer and get their money back or exchange goods for other items. However, you ought to carry a copy of your shipping confirmation email or receipt, valid ID, and the credit card that made the purchase. The online return options include:
1. Return to store
If you purchased items online at the official Home depot web page you can:
- Log in to Home Depot's website
- On the top left side of the home screen, you should see the Choose A Store option in bold. Click on it
- Enter your Zip code, State, or City in the space provided and then tap the arrow button
- You should now see the nearest Home Depot store
- Visit the shop and request the attendants for a refund. They will process your request and issue credit in-store, via your account, or in cash
2. Via mail
If you received your package through FedEx or UPS:
- Mail the return using the enclosed small parcel return label
- You can also choose to return the item on your own at the address you see on the return label
- Expect to bear return shipping costs unless the return is due to an error by Home Depot
- The staff will process the return request and reimburse your money if your claim is valid
3. Webpage
Customers can also initiate the return process online, and here's how to go about it:
- Launch the official Home Depot website and sign in to your account
- On the home page, click on the Track Order icon that's towards the top right of the screen
- Enter your order number and then click Track Order
- Hit the Return Items button
- If your return is eligible, you will receive a shipping label through email. Print it, package your product, and attach the label
- Drop the packaging at the nearest UPS dropbox or store and wait for the company to process your refund
Alternatively
While the DIY process is a welcome idea, other people prefer assistance from the customer care team. Home Depot offers client service assistance via the phone number, live chat, and the online help desk. It would be best if you had your online contact and shipping information handy before contacting the agents. This will enable the team to track your order and fasten the return process.
Further questions?
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