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Hivemodern.com Customer FAQ

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What is Hivemodern.com's Phone Number?

The question we are asked most often is about how to talk to Hivemodern.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Hivemodern.com Customer Questions

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Order Issues

What should I do if my order arrives damaged or defective?

If an order from Hivemodern.com is damaged or defective, promptly inspect the package and item, documenting any visible damage...
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Can I cancel or modify my order after it has been placed?

Hivemodern.com allows order cancellations or modifications under certain conditions, but prompt action is essential as options...
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Can I track the status of my order?

Customers can typically track their Hivemodern.com orders via their online account or the order confirmation email. A tracking...
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How can I provide feedback about my shopping experience?

Customers can share feedback about their shopping experience on Hivemodern.com through a feedback form or survey typically...
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How does Hivemodern.com handle furniture repairs?

Hivemodern.com has a structured method for managing furniture repairs, emphasizing customer satisfaction. Customers should...
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Payment and Discounts

What payment methods are accepted on Hivemodern.com?

Hivemodern.com accepts various payment methods, including major credit cards like Visa, MasterCard, American Express, and...
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Are there any additional charges or fees associated with my order?

When ordering from Hivemodern.com, customers might face extra charges such as shipping fees based on location and item size,...
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Do you offer any discounts or promotions?

Hivemodern.com frequently provides discounts and promotions on selected modern furniture and designs, which vary by season and...
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What is the policy for price matching at Hivemodern.com?

Hivemodern.com does not have a clear price matching policy available to the public, as such practices can differ between...
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Are there financing options available for purchases?

Hivemodern.com does not specify financing options on their website, though they may partner with third-party services for...
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Can I receive alerts for sales and discounts from Hivemodern.com?

Hivemodern.com provides customers with various options to stay updated on sales and discounts, including a newsletter...
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Shipping Information

How long does shipping take for Hivemodern.com orders?

Shipping times for Hivemodern.com can differ based on factors such as location, items ordered, and shipping methods. Generally,...
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Do you offer international shipping?

Hivemodern.com mainly serves customers in the United States, but they might offer some international shipping options. Shipping...
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Can I schedule a delivery time for my order?

Hivemodern.com generally provides flexible delivery options, but scheduling depends on the item and service. After ordering,...
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Return and Warranty Policies

What is the return policy for items purchased on Hivemodern.com?

Hivemodern.com has a return policy allowing most items to be returned within thirty days of delivery, though some items like...
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What is the warranty policy for furniture purchased through Hivemodern.com?

Hivemodern.com provides a warranty that generally covers defects in materials and workmanship for a specified duration after...
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Product Information

Are there any product care instructions for items purchased on Hivemodern.com?

Hivemodern.com does provide care instructions for their products, which vary by material and design. Customers should review...
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How often does Hivemodern.com update its inventory?

Hivemodern.com regularly updates its inventory to keep up with modern design trends and customer demands. Update frequency...
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Does Hivemodern.com offer assembly services for furniture?

Hivemodern.com does not clearly state that it offers assembly services for its furniture, as it mainly functions as a retail...
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What are the options for customizing furniture on Hivemodern.com?

Hivemodern.com provides numerous customization options for furniture, enabling customers to adjust material, color, and finish...
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Membership and Privacy

Are there any membership benefits offered by Hivemodern.com?

Hivemodern.com provides several membership benefits that can improve the shopping experience. Members often enjoy exclusive...
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What is Hivemodern.com's privacy policy?

Hivemodern.com prioritizes customer privacy and security, detailing in its privacy policy what information is collected and how...
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Cart and Wishlist

Is there a way to create a wish list on Hivemodern.com?

Hivemodern.com currently does not offer a specific wish list feature for saving items. Customers may opt to bookmark products...
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How do I remove an item from my cart on Hivemodern.com?

To remove an item from your cart on Hivemodern.com, access your cart, find the item, and click the "X" or "Remove" option. The...
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