What should I do if my order arrives damaged or defective?

Asked a year ago
If your order arrives damaged or defective, please contact us within 48 hours of receiving the item. We will work to quickly resolve the issue and ensure you receive a replacement or refund as necessary. Please provide us with photos of the damage or defect, as well as any additional information that may be helpful in assessing the situation. Our team is here to assist you and make sure you are satisfied with your purchase.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Hivemodern.com?

If you need to call Hivemodern.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Hivemodern.com

Hivemodern.com

Find a list of many popular Hivemodern.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Hivemodern.comHivemodern.com Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!