What is your warranty policy?

At Hellodirect.com, we take pride in providing our customers with high-quality products and a seamless shopping experience. To ensure your satisfaction, we offer a comprehensive warranty policy. All our products come with a standard manufacturer's warranty, which guarantees against any defects in materials or workmanship. The duration of this warranty may vary depending on the manufacturer and the product category. We recommend reviewing the specific product page for exact warranty details. In addition to the manufacturer's warranty, Hellodirect.com also offers an extended warranty option for select products. This extended warranty provides further peace of mind by offering extended coverage beyond the standard warranty period. To initiate a warranty claim, simply contact our customer support team, and they will guide you through the process. Our dedicated team is always ready to assist and resolve any warranty-related issues swiftly and efficiently. Please note that the warranty does not cover damages caused by misuse, accidents, or unauthorized repairs. For further information on our warranty policy, kindly refer to our Terms and Conditions page or feel free to contact our knowledgeable customer support team.