Can I cancel or change my order?

Yes, you can cancel or change your order on Hellodirect.com, but it depends on the specific circumstances and timing. If you wish to cancel or make changes to your order, it is important to contact our customer service team as soon as possible. If the order has not yet been processed or shipped, we will do our best to accommodate your request. However, if the order has already been shipped, cancellation may not be possible, but you can return the item(s) in accordance with our return policy. Please note that additional fees may apply based on the stage of processing. For more details and assistance regarding order cancellations or changes, please refer to our customer support section on Hellodirect.com.