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HawaiianMiles Customer FAQ

Top Answers & How-to Guides

What is HawaiianMiles's Phone Number?

The question we are asked most often is about how to talk to HawaiianMiles customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What should I do if I forget my HawaiianMiles number?

If a member forgets their HawaiianMiles number, they can usually find it in their email confirmations or enrollment documents....

How do I update my profile information in HawaiianMiles?

To update your profile information in HawaiianMiles, log into your account and navigate to the "Profile" or "Account Settings"...
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Recent HawaiianMiles Customer Questions

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Redeeming HawaiianMiles

How can I redeem my HawaiianMiles for flights?

To redeem HawaiianMiles for flights, members should visit the Hawaiian Airlines website, log into their account, and navigate...
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What happens to my miles if I cancel a flight?

When a flight booked with HawaiianMiles is canceled, the miles are usually credited back to your account for future use....
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Can I use HawaiianMiles for hotel stays or car rentals?

HawaiianMiles can be used for hotel stays and car rentals through partnerships with various providers. Members can redeem miles...
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Are there any blackout dates for redeeming miles?

HawaiianMiles does have some blackout dates for redeeming miles, mainly during peak seasons like major holidays. These...
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Earning HawaiianMiles

How do I earn HawaiianMiles?

HawaiianMiles can be earned primarily by flying with Hawaiian Airlines or its partners, with miles awarded based on distance...
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What are the earning rates for partner airlines?

HawaiianMiles allows members to earn miles with partner airlines based on distance flown, fare class, and airline-specific...
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How can I accelerate my miles earning for upcoming trips?

To increase miles earned with HawaiianMiles for trips, members should book flights with Hawaiian Airlines, choose higher fare...
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Are there any promotions or bonuses available for HawaiianMiles members?

HawaiianMiles members can find various promotions and bonuses, including extra miles for flights, partner service offers, and...
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Account Management

What should I do if I forget my HawaiianMiles number?

If a member forgets their HawaiianMiles number, they can usually find it in their email confirmations or enrollment documents....
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How do I update my profile information in HawaiianMiles?

To update your profile information in HawaiianMiles, log into your account and navigate to the "Profile" or "Account Settings"...
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Is there an expiration policy for HawaiianMiles?

HawaiianMiles can expire if no activity occurs for 18 months. Members should earn or redeem miles regularly to keep their...
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Can I transfer my HawaiianMiles to another member?

HawaiianMiles allows the transfer of miles between members, with certain rules in place. Transfers must be to another member,...
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How can I keep track of my HawaiianMiles balance?

To monitor your HawaiianMiles balance, users should log into their account on the Hawaiian Airlines website. They can also...
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HawaiianMiles Membership

What are the benefits of being a HawaiianMiles member?

HawaiianMiles membership comes with numerous advantages, including earning miles for flights and partner activities, redeemable...
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What makes my HawaiianMiles tier status different?

HawaiianMiles tier status differentiates members by offering varying benefits based on their loyalty, such as bonus miles,...
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We look to the HawaiianMiles issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HawaiianMiles issues reported to GetHuman
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