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Hasbro Customer FAQ

Top Answers & How-to Guides

What is Hasbro's Phone Number?

The question we are asked most often is about how to talk to Hasbro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Hasbro customer service, get an answer now.
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Recent Hasbro Customer Questions

Can I help with ideas for new toys?

We appreciate your enthusiasm, but Hasbro currently does not accept unsolicited ideas for new toys due to legal reasons.
Asked Jul 11, 2024 3:22 PM

Help me with my Hasbro customer service issue

Order and Purchase Information

How can I track my order?

To track an order with Hasbro, you need your order confirmation number. Visit the Hasbro website and find the order tracking...
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Where can I purchase Hasbro products?

Hasbro products are available at various retailers, including well-known stores like Walmart and Target, as well as online...
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Are there any discounts or promotions available for Hasbro products?

Hasbro regularly provides discounts and promotions, particularly during holidays and events, but these can vary by location and...
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Do you have a loyalty program for Hasbro customers?

Hasbro does not have a formal loyalty program, but it connects with customers through promotions, social media contests, and...
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Can I find Hasbro products at my local grocery store or pharmacy?

Hasbro products may be available at local grocery stores and pharmacies, particularly larger ones, especially during holidays...
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Returns and Warranty

What is the return policy for Hasbro products?

Hasbro's return policy varies with each retailer, typically allowing returns within thirty to ninety days for unused items with...
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What is the warranty period for Hasbro products?

Hasbro typically offers a limited warranty for one year on most toys and games, covering manufacturing defects. However, this...
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Product Safety and Age

Are Hasbro products safe for children?

Hasbro prioritizes the safety of its products by adhering to strict safety standards and guidelines from agencies like the...
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What are the recommended age ranges for Hasbro toys and games?

Hasbro products cater to various age groups, with toys for toddlers through adults. Age recommendations are typically on...
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Are all Hasbro products tested for safety compliance?

Hasbro prioritizes child safety by thoroughly testing all toys and games to meet safety regulations in various regions. They...
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Product Support and Accessories

Can I find replacement parts for Hasbro toys?

Yes, replacement parts for Hasbro toys can be found, though the availability depends on the particular toy and part. Hasbro's...
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Where can I find product instructions or manuals for Hasbro toys?

Hasbro offers online product manuals and instructions for their toys and games on their official website. Users can search for...
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Sustainability and Educational Offerings

Are Hasbro products eco-friendly or made from sustainable materials?

Hasbro is dedicated to enhancing the sustainability of its products by using recyclable and biodegradable materials. The...
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Does Hasbro offer educational toys or games?

Hasbro provides a variety of educational toys and games aimed at enhancing learning through fun. Their products encourage...
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Customization and Community Involvement

Can I customize or personalize Hasbro products?

Hasbro provides opportunities for customization across various products, including toys and games, which may allow for creating...
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How can I get involved with Hasbro's community outreach programs?

Hasbro supports community outreach initiatives focused on children and families, and individuals can get involved by...
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We look to the Hasbro issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hasbro issues reported to GetHuman
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