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Hasbro Customer FAQ

Top Answers & How-to Guides

What is Hasbro's Phone Number?

The question we are asked most often is about how to talk to Hasbro customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I customize or personalize Hasbro products?

Yes, you can personalize and customize Hasbro products to a certain extent. Hasbro understands that individuality is important, and...
Ask any question you have about Hasbro customer service, get an answer now.
Contact Hasbro customer service

Recent Hasbro Customer Questions

Can I help with ideas for new toys?

We appreciate your enthusiasm, but Hasbro currently does not accept unsolicited ideas for new toys due to legal reasons.
Asked Jul 11, 2024 3:22 PM

Help me with my Hasbro customer service issue

Order Tracking

How can I track my order?

You can track your order by accessing your account on our website and navigating to the order history section. From there, you will...
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Purchase Locations

Where can I purchase Hasbro products?

You can find Hasbro products at various retail locations both online and offline. For online purchases, you can check out popular e-commerce...
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Return Policy

What is the return policy for Hasbro products?

Hasbro offers a straightforward and customer-friendly return policy for their products. If you are not entirely satisfied with your...
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Safety

Are Hasbro products safe for children?

Yes, Hasbro products are safe for children. As a globally renowned toy and entertainment company, Hasbro places the utmost importance...
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Age Recommendations

What are the recommended age ranges for Hasbro toys and games?

The recommended age ranges for Hasbro toys and games vary depending on the product. We strive to provide entertainment and educational...
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Replacement Parts

Can I find replacement parts for Hasbro toys?

Yes, you can find replacement parts for Hasbro toys. At Hasbro, we understand that accidents happen and parts can go missing. We strive...
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Discounts and Promotions

Are there any discounts or promotions available for Hasbro products?

Yes, Hasbro offers discounts and promotions on select products. We regularly run various promotions and sales throughout the year....
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Warranty Period

What is the warranty period for Hasbro products?

The warranty period for Hasbro products varies depending on the specific product. Hasbro offers a limited warranty on most of their...
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Loyalty Program

Do you have a loyalty program for Hasbro customers?

Unfortunately, Hasbro does not currently offer a loyalty program for its customers. At Hasbro, we value and appreciate our customers'...
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Sustainability

Are Hasbro products eco-friendly or made from sustainable materials?

Yes, Hasbro strives to create eco-friendly and sustainable products. We are committed to minimizing our environmental footprint. We...
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Customization

Can I customize or personalize Hasbro products?

Yes, you can personalize and customize Hasbro products to a certain extent. Hasbro understands that individuality is important, and...
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We look to the Hasbro issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Hasbro issues reported to GetHuman
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