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HarperCollins Customer FAQ

Top Answers & How-to Guides

What is HarperCollins's Phone Number?

The question we are asked most often is about how to talk to HarperCollins customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent HarperCollins Customer Questions

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Purchasing & Orders

Can I purchase eBooks directly from HarperCollins?

HarperCollins does not offer direct sales of eBooks on its website. Instead, readers can purchase HarperCollins eBooks from...
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Do you have a return policy for physical books?

HarperCollins does have a return policy for physical books, which can vary by retailer. Typically, unopened books may be...
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Can I pre-order upcoming book releases from HarperCollins?

HarperCollins allows readers to pre-order upcoming releases through various bookstores and online retailers. This ensures a...
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Do you offer international shipping for book orders?

HarperCollins recognizes the importance of global access to its books, and while many retailers offer international shipping,...
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Are there options for bulk buying HarperCollins titles for schools?

HarperCollins does offer bulk purchasing options for schools, catering to their specific needs like classroom or library books....
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Discounts & Promotions

Are there any discounts or promotions available for HarperCollins books?

HarperCollins often provides discounts and promotions on books, which can change frequently. They may run seasonal sales,...
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Does HarperCollins offer educational discounts for teachers?

HarperCollins does provide various programs, including possible discounts for teachers on books. The specifics may differ...
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Does HarperCollins have a loyalty program for frequent readers?

HarperCollins does not have a dedicated loyalty program for readers, but engages them through promotions and newsletters....
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Resources & Tools

Does HarperCollins offer book club resources or guides?

HarperCollins provides a variety of resources for book clubs, including discussion questions and author interviews, which can...
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How can I access HarperCollins' digital library?

HarperCollins does not provide a standalone digital library. Instead, their eBooks and audiobooks can be accessed through...
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Does HarperCollins provide resources for aspiring authors?

HarperCollins offers a variety of resources for aspiring writers, including informative articles, writing workshops, and events...
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Author & Community Support

Can I request a review copy of a book from HarperCollins?

HarperCollins typically offers review copies to media professionals and established reviewers with relevant platforms....
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Are there any ways to support authors published by HarperCollins?

Support for HarperCollins authors can take several forms, including purchasing their books, writing reviews, engaging with them...
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Can I participate in HarperCollins' book marketing efforts?

HarperCollins encourages reader participation in book marketing through sharing on social media, writing reviews, and engaging...
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eBook Content

What type of content is available in HarperCollins eBooks?

HarperCollins eBooks provide a wide variety of content, including bestsellers in fiction and non-fiction across multiple...
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What are the common formats offered for HarperCollins books?

HarperCollins provides various book formats to suit reader preferences, including hardcover, paperback, eBooks, and audiobooks....
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Environmental Initiatives

What initiatives does HarperCollins have for environmental sustainability?

HarperCollins is committed to environmental sustainability by using certified sustainable paper from responsibly managed...
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What partnerships does HarperCollins have with other organizations?

HarperCollins engages in a variety of partnerships with educational institutions, libraries, and nonprofit organizations to...
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We look to the HarperCollins issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
HarperCollins issues reported to GetHuman
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