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Do you have a return policy for physical books?

Asked 2 years ago
HarperCollins does offer a return policy for physical books, but the specifics can vary based on the retailer from which the books were purchased. Generally, it is the policy of most retailers to allow returns of unopened books within a certain time frame, which is typically around thirty days from the date of purchase. However, it is important to note that this policy may differ for items that are opened or damaged. If a customer wishes to return a book, they should typically check with the specific retailer regarding their return procedures. This could involve providing a receipt or proof of purchase. In some cases, certain retailers might have specific requirements for the condition of the book being returned, such as being in new or resalable condition. For directly purchased books from HarperCollins, they may have additional return options that customers should be aware of. Customers are encouraged to read the return policy listed on the retailer's website or the HarperCollins website, where contact details and additional information may be provided. Overall, while HarperCollins supports the return of physical books, it is essential for customers to review the policies of the specific retailer to ensure a smooth return process.
Answered Aug 21st 2025

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