If a claim is denied by Great West Health, the first step is to review the explanation of benefits for details on why the claim was not covered. If you believe the denial was made in error, you can request an appeal within a specific timeframe. The appeal process typically involves submitting a written request along with any supporting documentation to Great West Health. The claim will then be reviewed by a different team of professionals to determine if the denial should be overturned. You will be notified of the final decision in writing. It is important to follow the appeal process carefully to ensure a thorough review of your claim.
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