What is the procedure for pre-authorization of medical services?

The procedure for pre-authorization of medical services with Great West Health involves speaking with your healthcare provider to determine if the service is necessary. Your provider will then submit a request for pre-authorization to Great West Health, who will review the request and communicate their decision to you and your provider. It is important to obtain pre-authorization for services that require it to ensure coverage and avoid unexpected out-of-pocket costs. Keep in mind that failure to obtain pre-authorization when required may result in the denial of coverage for the service. Contact Great West Health for specific details on the pre-authorization process for your specific policy.