How long does it take to process a claim?

At Great West Health, we strive to process claims as efficiently as possible. The time it takes to process a claim depends on several factors, including the complexity of the claim and the availability of necessary documentation. In general, our goal is to process claims within 30 days of receipt. However, certain complex claims or those requiring additional information may take longer. Rest assured, we understand the importance of timely claim processing and we are committed to providing our members with prompt service. We continuously work to streamline our processes and leverage technology to expedite claim approvals. If you have any further questions or concerns regarding claim processing times, please don't hesitate to contact our dedicated customer support team.