Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed on Grainger. However, it is important to note that the ability to cancel or modify an order is dependent on the order's status and the specific circumstances. If your order has not yet been processed, you can typically cancel or modify it by contacting Grainger's customer service. However, if your order has already been processed or shipped, it may not be possible to make changes or cancellation. In such cases, you will need to follow the return or exchange process outlined by Grainger. It is recommended to reach out to their customer service team for assistance and guidance regarding your particular order.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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