How Do I Cancel a Payment on Google Pay?

As a user, you can cancel a payment on Google Wallet if you follow the process given above. However, it's good to manage your payments and understand it before you authorize. Contact Google Wallet customer support or read the privacy policy to learn more about payments and cancellations.

Christian Allen is the editor / author responsible for this content.
Mar 25, 2020

Remember, you can get refunds to your account for canceled payments. Therefore, you can cancel your payment on Google Wallet. The only payment you can cancel are those that have been made but not claimed yet.

In some cases, the funds are transferred via debit cards or netbanking. This means that the payment takes a while before they reflect in your Google Wallet account. The processing takes 24 hours at most and it's processed. At this time, you won't be able to cancel but initiate a refund.

In case the payment is reflecting or has been processed, you still have a limited change of canceling the payment. If the process goes through, the payment amount is refunded to the originating account.

How Do I Cancel a Payment On Google Wallet?

Follow the steps below to cancel your payment on Google Wallet.

1. Sign in to your Google Wallet account

2. Click menu found at the top left corner.

3. Under menu, click on transactions and choose the one you want to cancel

4. Click cancel payment to make the cancellation

In case you don't see cancel payment option, know that the recipient has already cashed in and you are late. It also means that it's already too late to cancel the payment. Your only remaining option is to ask the recipient to return the money.

How Can I Get Back My Money Is Cancellation Fails?

If you are late in canceling the money, you can lodge a dispute report. This happens if you believe the purchase was made fraudulently or you sent the money fraudulently. In this cases you can choose to dispute the transactions. It's possible for you to cancel the payment you made on Google Wallet.

However, before you dispute the payment, you must confirm that the credit card is valid and checked that the payment wasn't made by a loved one or family member with access to your Google Wallet.

Moreover, if you recently canceled a payment, expect it to take some time for it to get credited back. Usually, payments take 2-3 weeks fro it to be processed back into your account.

You can dispute a transaction you didn't make or authorize. If someone you know ma authorized the payment, you can still cancel it if you contact Google Wallet customer support for the product. Contact the customer support for the product retailer where the purchase or payment was made.

Customers can also cancel payments they sent to someone by following the same procedure above and clicking on the said transaction. Tap cancel payment. If you can't see the cancel payment option, it's because the recipient has already claimed the money. Your only remaining option is to ask the recipient to return your money. Refunds appear on your Google Wallet account after 10 days depending on the payment method.

How Do I Stop Making Mistakes Resulting in Cancellation of Payment on Google Wallet?

As a Google Wallet user, it's your duty to manage your payments. First, secure your account and ensure that you have full control of your Google Wallet to prevent unnecessary inconveniences of someone else making the payments without your authorization.

Understand how you make your payments by either choosing automatic payments, or manual payments. Choose your preferred payment method that is most convenient whether manual or otherwise. Take time to go through the product and payment you are authorizing to ensure there are no mistakes.

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Christian has been writing about long hold times and customer service call center experiences since 2010. He's been featured in Bloomberg, the Wall Street Journal and the Boston Globe.

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