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Google Meet Customer FAQ

Top Answers & How-to Guides

How do I Contact Google Meet Customer Service?

The question we are asked most often is about how to talk to Google Meet customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Share My Screen on Google Meet?

Google Meet is a web-based application that allows video conferencing for dozens of people. You can share a screen with meeting attendees...
Ask any question you have about Google Meet customer service, get an answer now.

Recent Google Meet Customer Questions

Help with recovering deleted messages

Unfortunately, Google Meet does not have a feature to recover deleted messages. If messages or the text from a chat in a meeting are deleted, they can't be retrieved. This is because Google Meet doesn't store chat text from meetings. It's suggested to back up important information from your chats or meetings elsewhere for safekeeping.
Asked Apr 17, 2024 7:17 PM

Today I attended a meeting through your program and forgot to register it. Can I find it registered with you?

Meetings in Google Meet are not automatically recorded; the organizer or a member of the same organization should manually start the recording after the meeting begins. If no one started a recording during the meeting, then sadly, there will not be a recorded copy available. Remember to start the recording next time if it's crucial for your needs.
Asked Apr 8, 2024 2:53 PM

Do you get a whiteboard with Google meets

Yes, Google Meet does offer a whiteboard feature through Google Jamboard. When you're in a meeting, you can click on the three-dot menu and select "Whiteboard." From there, click on "Start a new whiteboard" and everyone in the meeting can collaborate on it in real time. You can draw, write, add images, and use various shapes. The workspace is saved to Google Drive, making it accessible for future reference. Please note that the availability of this feature may vary based on your Google Workspace edition.
Asked Apr 8, 2024 1:49 PM

My phone calls go to another account

It seems like you're trying to figure out why your phone calls are being directed to another account. It's important to clarify though, Google Meet is primarily a video conferencing application and does not manage phone calls. Therefore, this issue might be caused by a setting in your phone service provider or on another application you're using for phone calls. Check the settings in your phone call application or contact your service provider to ensure you've correctly set up your call forwarding and voicemail services. If this is a Google Voice issue, ensure you're signed in with the correct Google account.
Asked Mar 26, 2024 5:35 PM

This phone number can't be used to sign up for a Google Voice number. Try verifying with another number.

This message typically appears when trying to set up a Google Voice number and the system doesn't accept your number. Google Voice does not accept certain types of phone numbers such as VoIP, prepaid mobile numbers, or landline numbers for verification. It requires a mobile number provided by a traditional mobile carrier. If you meet these criteria but are still getting this message, it could be that the number you're using to sign up has been used with Google Voice before. In this situation, you must use a different phone number to sign up.
Asked Mar 23, 2024 10:08 PM

Help me with my Google Meet customer service issue

Customization

How Do I Change the Background on Google Meet?

If you wish to change the background on Google Meet, the Google Meet extension option is one of your best options. Virtual backgrounds...

How Do I Make a Custom Google Meet Background?

Making a custom Google Meet background is simple. After logging in to Google Admin Console, use the ‘Settings' option to apply a background...

Usage

How Do I Use Google Meet?

GetHuman is a company that works towards solving customer problems via simple-to-follow guides. Additionally, we provide a means of...

Download

How Do I Download Google Meet?

Consumers may face multiple service issues when using different companies' products, including problems with app downloads. That's...

Screen Sharing

How Do I Share My Screen on Google Meet?

Google Meet is a web-based application that allows video conferencing for dozens of people. You can share a screen with meeting attendees...
We look to the Google Meet issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Google Meet issues reported to GetHuman
FAQ Table of Contents

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