Google Meet Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Google Meet customer service, archive #1. It includes a selection of 2 issue(s) reported December 2, 2022 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
I hosted a meeting on Google Meet and successfully started and ended the recording. Unfortunately, I am unable to locate the meeting recordings folder in my Google Drive account. I have a paid subscription through Google specifically for recording videos on Google Meet and have a receipt confirming the transaction was successful. The video was not affected by any internet connectivity issues and the meeting was initiated by me providing the meeting link to the other participant. Although the meeting was not scheduled through Google Calendar, it was mutually agreed upon. I am perplexed as to why I cannot find the meeting recordings folder in my Google Drive. This video is crucial, and I need to access it promptly.
Reported by GetHuman7993411 on Friday, December 2, 2022 12:07 AM
I'm trying to assist my grandmother with her Google Duo/Meet account which is now combined. Our family gifted her a Galaxy Tab A7 T500 for video calls to stay connected and check in on her due to her age. Google Meet is set up on both her tablet and cellphone. While her phone can make and receive video calls without issues, the challenge is with her tablet - she can make video calls but cannot receive them. I am looking for a solution where she can both make and receive video calls on both her cellphone and tablet, or perhaps exclusively on her tablet. Any information would be greatly helpful.
Reported by GetHuman8599287 on Monday, September 4, 2023 6:49 PM

Help me with my Google Meet issue

Google Meet

Find a list of many popular Google Meet questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
How do I contact Google Meet?How Do I Change the Background on Google Meet?How Do I Use Google Meet?How Do I Download Google Meet?How Do I Make a Custom Google Meet Background?How Do I Share My Screen on Google Meet?Google Meet Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!