Google Meet Customer Service Issues

I hosted a meeting on Google Meet and successfully started and ended the recording. Unfortunately, I am unable to locate the meeting recordings folder in my Google Drive account. I have a paid subscription through Google specifically for recording videos on Google Meet and have a receipt confirming the transaction was successful. The video was not affected by any internet connectivity issues and the meeting was initiated by me providing the meeting link to the other participant. Although the meeting was not scheduled through Google Calendar, it was mutually agreed upon. I am perplexed as to why I cannot find the meeting recordings folder in my Google Drive. This video is crucial, and I need to access it promptly.

I'm trying to assist my grandmother with her Google Duo/Meet account which is now combined. Our family gifted her a Galaxy Tab A7 T500 for video calls to stay connected and check in on her due to her age. Google Meet is set up on both her tablet and cellphone. While her phone can make and receive video calls without issues, the challenge is with her tablet - she can make video calls but cannot receive them. I am looking for a solution where she can both make and receive video calls on both her cellphone and tablet, or perhaps exclusively on her tablet. Any information would be greatly helpful.