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Google Ads Customer FAQ

Top Answers & How-to Guides

What is Google Ads's Phone Number?

The question we are asked most often is about how to talk to Google Ads customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Google Ads customer service, get an answer now.

Recent Google Ads Customer Questions

I am being charged for something I didn't start

We're sorry that you're experiencing this issue. If you're seeing charges from Google AdWords that you didn't authorize, it's possible that your account has been compromised. The first step is to immediately secure your account by changing your password and updating your recovery information. Then, review your account to see if any unauthorized campaigns were created. Consider enabling two-step verification for enhanced security. If you are still having issues, it's advised to contact Google AdWords Support for better assistance with your specific situation. They have resources to assist with unauthorized charges and can help rectify the situation.
Asked Apr 5, 2024 1:06 AM

Help me with my Google Ads customer service issue

Introduction to Google Ads

What are the benefits of using Google Ads?

Using Google Ads benefits businesses by connecting them with extensive audiences through targeted advertising based on user...

Keywords and Targeting

Can I use Google Ads for local businesses?

Google Ads is suitable for local businesses, offering features like location targeting to attract nearby customers. It provides...

Performance and Optimization

How do I optimize my Google Ads for better performance?

Optimizing Google Ads involves strategies such as thorough keyword research, improving ad copy, optimizing landing pages, using...

How can I track the performance of my Google Ads campaigns?

To track Google Ads campaign performance, users can leverage the Google Ads interface for metrics and reports, set up...

Cost and Budgeting

What is the Google Ads auction process?

The Google Ads auction process determines ad placement based on a bidding system that factors in not just bid amounts, but also...
We look to the Google Ads issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Google Ads issues reported to GetHuman
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