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GiftTree.com Customer FAQ

Top Answers & How-to Guides

What is GiftTree.com's Phone Number?

The question we are asked most often is about how to talk to GiftTree.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent GiftTree.com Customer Questions

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Order Tracking

How can I track my order?

To track an order from GiftTree.com, customers should check their confirmation email for the order number. After shipment,...
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Can I cancel or change my order after it has been placed?

The ability to cancel or change an order on GiftTree.com largely depends on its status. If the order has not been processed or...
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What is the delivery timeframe for my order?

The delivery time for orders from GiftTree.com varies depending on shipping methods, destination, and seasonal factors....
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Return and Cancellation

What is the return policy?

GiftTree.com features a customer-friendly return policy that generally allows returns within a specified timeframe. Items must...
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Do you offer corporate gifting services?

GiftTree.com provides a range of corporate gifting options, including customized gifts and gift baskets for various occasions....
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Are there any restrictions on sending alcohol as a gift?

Sending alcohol as a gift can face various restrictions depending on local laws, destination, and alcohol type. States have...
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How is my gift packaged for delivery?

GiftTree.com prioritizes thoughtful and secure packaging of gifts, ensuring they arrive safely and look appealing. Gifts are...
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Can I schedule a delivery for a specific date?

GiftTree.com allows customers to schedule deliveries for specific dates when placing orders. This option is available during...
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Gift Personalization

Can I include a personalized message with my gift?

GiftTree.com allows customers to include a personalized message with many gifts, enhancing the experience for the recipient....
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Can I customize the contents of a gift basket?

GiftTree.com allows for customization of many gift baskets to cater to personal tastes. Customers can often select different...
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Do you offer gift wrapping services?

GiftTree.com offers gift wrapping options to enhance the visual appeal of gifts. Customers can usually select this service at...
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Shipping Information

Do you offer international shipping?

GiftTree.com provides international shipping, allowing gifts to be sent worldwide, though specific locations may differ. It is...
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What if the recipient is not available when the gift is delivered?

When a gift from GiftTree.com is delivered and the recipient is unavailable, the delivery service may leave a notification or...
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Payment and Charges

What forms of payment do you accept?

GiftTree.com accepts several payment options to facilitate customer purchases, including major credit cards and PayPal. They...
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Are there any additional charges for customizing my gift?

Customization of gifts at GiftTree.com may incur extra charges based on the specific options selected, such as personalized...
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We look to the GiftTree.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
GiftTree.com issues reported to GetHuman
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