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Giant Eagle Customer FAQ

Top Answers & How-to Guides

What is Giant Eagle's Phone Number?

The question we are asked most often is about how to talk to Giant Eagle customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Store Information

What are Giant Eagle's store hours?

Giant Eagle's store hours differ based on location, typically opening around 6:00 or 7:00 AM and closing between 10:00 and...
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What is the return policy at Giant Eagle?

Giant Eagle has a customer-friendly return policy allowing most items to be returned within thirty days, provided they are in...
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How can I find locations of Giant Eagle stores?

Customers can find Giant Eagle store locations by using the store locator on their official website or the mobile app, which...
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How does Giant Eagle handle specialty dietary items?

Giant Eagle prioritizes customers' diverse dietary requirements by providing a variety of specialty items, such as gluten-free,...
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Shopping Experience

Does Giant Eagle offer online grocery shopping?

Giant Eagle does indeed provide an online grocery shopping service, enabling customers to conveniently explore groceries, fresh...
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Are there loyalty programs available at Giant Eagle?

Giant Eagle features various loyalty programs aimed at rewarding customers with savings. The popular Fuelperks program provides...
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How can I access digital coupons for Giant Eagle?

Customers can access digital coupons for Giant Eagle by visiting giantEagle.com or using the mobile app. After creating or...
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How can I find recipes and meal ideas on Giant Eagle's website?

Giant Eagle's website features a section for recipes and meal ideas, where users can explore options based on various dietary...
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Products and Services

What types of products can I find at Giant Eagle?

Giant Eagle provides a broad array of products, from fresh produce and high-quality dairy to meats, seafood, and bakery items....
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What fresh products does Giant Eagle provide?

Giant Eagle provides a diverse range of fresh products, including locally sourced fruits and vegetables, a variety of meats,...
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Does Giant Eagle offer pharmacy services?

Giant Eagle provides pharmacy services within its grocery stores, allowing customers to easily fill prescriptions and access...
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Does Giant Eagle sell gift cards?

Giant Eagle does sell a wide range of gift cards, including ones for their stores and various third-party brands. These gift...
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Promotions and Feedback

Are there any special promotions or sales at Giant Eagle?

Giant Eagle regularly provides various promotions and sales, including discounts on specific items and weekly deals across...
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What is the policy on expired products at Giant Eagle?

Giant Eagle prioritizes product quality and regularly checks for expired items, removing them promptly. Customers can report...
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Can I order catering from Giant Eagle?

Giant Eagle does provide catering services suitable for different events, featuring a variety of items from their bakery, deli,...
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How can I provide feedback about my Giant Eagle experience?

Customers can share feedback about their Giant Eagle shopping experiences through the official website, in-store forms, or...
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We look to the Giant Eagle issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
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