General Electric Customer FAQ

To get a rebate on your new GE range, please check for current promotions and rebate offers provided by General Electric. Typically, you may need to complete a rebate form and provide proof of purchase, such as a receipt or invoice. Specific details about eligibility and submission can be found on the rebate offer itself.

After replacing the electronic control board on your GE washer, there are a few steps you should follow to restart your machine. Firstly, unplug the washing machine from the power source to reset the electronics, wait for about a minute, then plug it back in. Secondly, press the 'Power' button to wake up your machine. If, after these steps, the machine display still shows the horizontal green lines and the 'door locked' sign, it could imply a communication issue between the control board and other components of the washer. In such a case, please consult with a professional technician for further assistance. It's always important to ensure safe and accurate repairs.