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Gbyguess.com Customer FAQ

Top Answers & How-to Guides

What is Gbyguess.com's Phone Number?

The question we are asked most often is about how to talk to Gbyguess.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How do I create an account?

To set up an account on Gbyguess.com, visit their site and click "Sign Up" near the homepage's top right corner. Fill in your...

How do I log in to my account?

To access your account on Gbyguess.com, visit the homepage and click on the 'Sign In' option at the top right. Enter your...
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Recent Gbyguess.com Customer Questions

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Account Management

How do I create an account?

To set up an account on Gbyguess.com, visit their site and click "Sign Up" near the homepage's top right corner. Fill in your...
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How do I log in to my account?

To access your account on Gbyguess.com, visit the homepage and click on the 'Sign In' option at the top right. Enter your...
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How can I unsubscribe from marketing emails?

To stop receiving marketing emails from Gbyguess.com, simply look for the "unsubscribe" link located at the bottom of the...
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Order Management

How do I change or cancel an order?

To change or cancel an order on Gbyguess.com, customers should quickly log into their account and check their order history....
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Can I track my order?

Customers of Gbyguess.com can track their orders once shipped. They receive an email with tracking details, including a link to...
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What is the return policy?

Gbyguess.com allows returns within thirty days if items are unworn, unwashed, and undamaged with tags intact. Special...
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What is the return process for sale items?

The return process for sale items at Gbyguess.com is similar to that for regular-priced items, with attention needed for...
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Payment and Shipping

What payment methods are accepted?

Gbyguess.com accepts various payment methods including major credit and debit cards like Visa and MasterCard, as well as...
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How long does shipping take?

Shipping durations on Gbyguess.com can vary based on the shipping method and destination. Standard shipping generally takes...
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Can I purchase gift cards and how do they work?

Gbyguess.com provides gift cards that function as a flexible currency for shopping on their online store. Customers can buy...
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Promotions and Discounts

Are there any promotions or discounts available?

Promotions and discounts at Gbyguess.com frequently change due to seasonal sales, special events, or subscriber offers. To see...
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Is there a customer referral program?

Gbyguess.com does not currently feature a prominent customer referral program but may occasionally introduce promotions that...
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Are there seasonal sales that I should be aware of?

Gbyguess.com usually hosts seasonal sales throughout the year, particularly around holidays such as Black Friday, Cyber Monday,...
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Sizing and Exchanges

What is the size guide for clothing?

Gbyguess.com offers a clothing size guide to assist customers in finding their proper fit by providing measurements for...
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Can I exchange an item for a different size?

Gbyguess.com allows size exchanges as part of their return and exchange policy, which requires customers to return original...
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