What is the return policy?

Asked a year ago
Our return policy at Gbyguess.com allows customers to return any unworn, unwashed, and undamaged items within 30 days of the original purchase date. We offer two convenient options for returns - either through mail or at any G by GUESS retail store. To initiate the return process, customers can start by completing the online return form or visiting a nearby store with the original receipt. Please note that all returned items must be accompanied by their original packaging and tags. Once the return is received and inspected, we will process a refund back to the original form of payment within 7-10 business days. However, it's important to note that any shipping fees incurred during the initial purchase are non-refundable. For more detailed information and specific guidelines, please refer to our Return Policy page on our website.
Christian Allen is the editor / author responsible for this content.
Answered May 3, 2024

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