How Do I Get a Refund from GameFly?

GameFly is a great way to rent video games and movies. However, to be eligible for a refund, you must meet specific criteria. Be sure to contact customer service if you have any problems with your rental. There is a need to work within the stipulated time for requesting a refund. It guarantees you eligibility for cashback.

Adam Goldkamp is the editor / author responsible for this content.
Dec 9, 2022

In the age of digital media, the idea that you can't just download or stream a movie or TV show whenever you want is an old-fashioned one. With so many options available to consumers today, why should they wait for their favorite film to come on cable? Luckily, there are ways around this problem, and GameFly is one. GameFly is a subscription service that allows users to rent video games and movies. However, how can you get a refund?

When Can I Get a Refund From GameFly?

Generally, you can only get a refund from GameFly if you have not started streaming the game or movie that you rented. If you have already streamed it, you are not eligible for a refund. However, if there is some other problem with your rental, such as the game or movie not working correctly, then you may be able to get a refund.

To get a refund, you will need to contact GameFly customer service. They can help you with your rental and determine if you are eligible for a refund.

What Are the Steps Involved in Getting a Refund From GameFly?

To get a refund from GameFly, you will need to take the following steps:

  1. The support team can help you with your rental and determine if you are eligible for a refund.

  2. If you are eligible for a refund, you will need to send back the game or movie you rented.

  3. You will also need to send back any promotional materials included with your rental.

  4. You will then be refunded the amount you paid for the game or movie.

How Much Time Do I Have to Request a Refund?

To be eligible for a refund, you must request it within 14 days of receiving the game or movie. After 14 days, you will no longer be able to receive a refund.

If you do not request a refund within 14 days, you will no longer be eligible for one. However, you may be able to get a replacement if there is a problem with your rental.

How Do I Send the Game or Movie Back?

The support team will give you instructions on how to send it back and provide you with a return address. You will also need to send back any promotional materials included with your rental.

Be sure to package the game or movie securely and send it back as soon as possible. If you do not send it back within 14 days, you may be charged additional fees.

What Happens If I Lose the Game or Movie?

If you lose the game or movie, you will need to contact GameFly customer service. They can help you find a replacement and may charge you for the replacement.

Can I Get a Refund If I Change My Mind After Renting the Game or Movie?

If you change your mind after renting the game or movie, you will not be eligible for a refund. However, you may be able to get a replacement if there is a problem with your rental.

Customer service can be reached in several ways, the most popular of which are email and phone. Generally, it takes about two days for an email to be answered, but depending on the issue, it could take longer. The wait time for phone support is usually less, with most people getting through within five minutes. If you do reach out by phone, make sure to have your account information handy.

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Adam has been tirelessly trying to help customers find the best tips and tricks to get through phone trees and writing many guides for prickly customer service problems. He's been featured in the Wall Street Journal, Inside Edition and Bloomberg.
How Do I Get a Refund from GameFly?

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