What is GameFly's policy on damaged or lost games?

GameFly has a comprehensive policy regarding damaged or lost games. In the event of damage, customers are advised to contact GameFly support immediately and return the damaged game in the provided return envelope. GameFly will send a replacement game as soon as possible. However, if the game is lost, customers have the option to either purchase the game at the current market price or pay a predetermined fee. This policy ensures that the game library remains intact and accessible to all subscribers. GameFly understands that accidents happen, but accountability is important to ensure the best experience for all users. By promptly addressing issues of damaged or lost games, GameFly strives to provide a hassle-free and enjoyable gaming rental service.