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Fullerton Hotels Customer FAQ

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What is Fullerton Hotels's Phone Number?

The question we are asked most often is about how to talk to Fullerton Hotels customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Check-in and Policies

What are the check-in and check-out times?

Fullerton Hotels usually have a check-in time at 3:00 PM and check-out by 12:00 PM. These times may differ slightly based on...
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Are there any special packages or promotions available?

Fullerton Hotels regularly presents numerous unique packages and promotions aimed at improving the guest experience. These may...
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Payment and Services

What payment methods are accepted?

Fullerton Hotels offer various payment options, including major credit cards and, at some locations, digital wallets....
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Do Fullerton Hotels have meeting or event spaces?

Fullerton Hotels provide a diverse selection of meeting and event venues suitable for various gatherings like corporate...
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Is there parking available at Fullerton Hotels?

Fullerton Hotels provides parking options, including valet and self-parking, at both The Fullerton Hotel Singapore and The...
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Accommodations

What types of accommodations are available at Fullerton Hotels?

Fullerton Hotels presents a wide selection of accommodations, including luxurious guest rooms and various suites, with modern...
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Are pets allowed at Fullerton Hotels?

Fullerton Hotels typically do not permit pets to ensure comfort for all guests, but exceptions exist for trained service...
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What amenities are included in the rooms?

The Fullerton Hotels offer various amenities in their rooms, including premium bedding, flat-screen TVs, complimentary...
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Facilities and Activities

Is there a gym or fitness center in the hotel?

Both the Fullerton Hotel Singapore and Fullerton Bay Hotel have fitness facilities, including gyms and pools. These amenities...
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Are there attractions or activities nearby?

The Fullerton Hotels are situated in a lively location with numerous attractions, including Marina Bay, Esplanade, Asian...
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Do the hotels offer transportation services?

Fullerton Hotels generally offer various transportation services, including shuttle services to nearby attractions and...
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Loyalty and Reservations

What is the cancellation policy for reservations?

The cancellation policy at Fullerton Hotels varies by rate and package, generally allowing free cancellation a few days before...
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Is there a loyalty program for frequent guests?

Fullerton Hotels has a loyalty program called Fullerton Stars for frequent guests, offering benefits like personalized...
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Can I make changes to my reservation?

Fullerton Hotels generally permits guests to modify their reservations, subject to specific booking terms. Changes depend on...
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Dining Options

Do Fullerton Hotels offer any dining options?

Fullerton Hotels present a variety of dining selections designed to satisfy different preferences. From fine dining to casual...
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