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Freelancer.com Customer FAQ

Top Answers & How-to Guides

How do I Contact Freelancer.com Customer Service?

The question we are asked most often is about how to talk to Freelancer.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How Do I Report Fraud on My Freelancer Account?

Freelancer users that encounter fraud or scammers can report this misconduct by following a few steps. Freelancer has a code of...

How do I withdraw my earnings from Freelancer.com?

To withdraw earnings from Freelancer.com, users should log into their account, access the "Wallet" section, and choose a...
Ask any question you have about Freelancer.com customer service, get an answer now.

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Account Issues

How Do I Report Fraud on My Freelancer Account?

Freelancer users that encounter fraud or scammers can report this misconduct by following a few steps. Freelancer has a code of...

How do I withdraw my earnings from Freelancer.com?

To withdraw earnings from Freelancer.com, users should log into their account, access the "Wallet" section, and choose a...

Services Overview

What services does Freelancer.com provide?

Freelancer.com serves as a platform connecting employers with freelancers in diverse fields, allowing job bids and proposals....

What is the freelancer bidding system, and how does it work?

The freelancer bidding system on Freelancer.com allows freelancers to submit proposals for client projects. Clients post their...

Job Posting

What is the process for posting a job on Freelancer.com?

Posting a job on Freelancer.com involves registering for an account, navigating to the jobs section, and initiating a job...

What types of jobs can I post on Freelancer.com?

Freelancer.com allows users to post a wide range of jobs across various categories such as writing, programming, graphic...

Are there any restrictions on the types of jobs I can post?

Freelancer.com has specific rules about job postings, banning those related to adult content, illegal activities, and harmful...

Freelancer Interaction

Can I leave a review for a freelancer or employer on Freelancer.com?

Users of Freelancer.com can leave reviews for both freelancers and employers after completing a project. This feature promotes...

How do I communicate with freelancers on Freelancer.com?

Clients can communicate with freelancers on Freelancer.com via a built-in messaging system after posting a job or selecting a...

How can I find and hire freelancers on Freelancer.com?

To find and hire freelancers on Freelancer.com, start by setting up an account and posting a detailed project. Review bids,...

Dispute and Quality

How does the dispute resolution process work on Freelancer.com?

The dispute resolution process on Freelancer.com allows freelancers and employers to address disagreements effectively....

What happens if I'm not satisfied with the work I've received?

If a user is unhappy with work received on Freelancer.com, they should first communicate with the freelancer to address...

How can I ensure the quality of work from freelancers?

To ensure high-quality work from freelancers on the Freelancer.com platform, clients should write detailed project...

Fees and Payments

What payment options are available on Freelancer.com?

Freelancer.com offers various payment methods, including credit and debit cards, PayPal, and bank transfers in select regions....

What are the fees associated with using Freelancer.com?

Freelancer.com has varied fees for freelancers and clients. Freelancers usually pay a percentage of earnings, ranging from ten...
We look to the Freelancer.com issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Freelancer.com issues reported to GetHuman

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