Customer Service

Ways to contact and solve common issues

Since you cannot have a live conversation with a human at, we compiled a list of popular issues and how to resolve them. Below that are ways to file an issue report or possibly establish communication with Read on. top questions, issues & solutions

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for
How long does it take to complete a course on average?
On average, the duration to complete a course on varies based on multiple factors. These factors include the complexity and length of the course, the learner's prior knowledge and experience in the subject matter, and the amount of time they can dedicate to studying each day. CodeAcademy offers a range of courses, some of which can be completed in a few hours, while others may require several weeks of commitment. To provide an estimate, a course typically takes around 20-40 hours to finish. However, this estimate can vary significantly depending on the aforementioned factors. CodeAcademy emphasizes self-paced learning, allowing learners the flexibility to go through the material at their own speed and revisit concepts as needed, ensuring a thorough understanding of the topic.
Can I reset my progress in a course?
Yes, definitely! If you wish to reset your progress in a course, it is possible. CodeAcademy provides the option to reset your progress and start afresh whenever you want. This can be useful if you want to revisit a course or if you feel the need to start from the beginning. To reset your progress, simply navigate to the course you want to reset and click on the "Reset Progress" button typically located in the course settings or options. Keep in mind that resetting your progress will erase all your completed exercises, quizzes, and achievements within that course, so make sure you are certain before proceeding. Remember, CodeAcademy is dedicated to ensuring a seamless learning experience, and the option to reset progress is just another way to support your educational journey.
Can I download course materials for offline use?
Yes, you can download course materials for offline use on! CodeAcademy understands the importance of flexibility and accessibility when it comes to learning. To enable offline learning, CodeAcademy provides a feature called "Offline mode." This feature allows users to download courses onto their devices and access them without an internet connection. Simply click on the "Download" button located under the course materials to save them offline. However, please note that while you can download the course content, you won't be able to access features such as coding exercises or quizzes in offline mode. To fully benefit from the interactive aspects of the platform, an internet connection is required. Take advantage of this great feature for convenient and uninterrupted learning with CodeAcademy.
What programming languages are offered in CodeAcademy?
CodeAcademy offers a wide range of programming languages to cater to various interests and skill levels. Some of the languages available include Python, JavaScript, Java, HTML, CSS, Ruby, SQL, and C++. These languages are carefully selected to provide a comprehensive learning experience for beginners as well as more advanced programmers. By offering a diverse selection of languages, CodeAcademy aims to accommodate individuals with different goals and interests in the field of programming. Whether you aspire to become a web developer, data analyst, or software engineer, there are courses specifically designed to help you grasp the fundamentals and gain practical skills in a variety of programming languages.
Are there any prerequisites for CodeAcademy courses?
No, there are no prerequisites for CodeAcademy courses. CodeAcademy caters to all levels of learners, whether you are a beginner or have some coding experience. The courses are designed to be beginner-friendly, allowing anyone with a curious mind and a willingness to learn to join. CodeAcademy offers a wide range of courses covering various programming languages and technical skills. Whether you want to learn Python, JavaScript, HTML, or build web applications, there is something for everyone. The platform also provides interactive exercises, quizzes, and projects to help reinforce the concepts being taught. So, regardless of your background or experience level, you can start your coding journey with CodeAcademy.
What is the refund policy for CodeAcademy courses?
CodeAcademy offers a 14-day refund period for all its courses. If you are not fully satisfied with the course you purchased, you can request a refund within the first two weeks of enrollment. To initiate the refund process, you need to contact CodeAcademy's customer support team via email. Upon receiving your request, they will evaluate it and issue a refund if you meet the eligibility criteria. It's important to note that any refund will exclude any third-party fees, such as payment processing charges or currency conversion fees. Additionally, if you have accessed and completed a significant portion of the course, CodeAcademy may not approve your refund request. For more details and specific refund terms, please refer to CodeAcademy's refund policy on their website.
Is there a certification or a diploma after completing a course?
Yes, CodeAcademy offers certificates of completion for certain courses. These certificates validate your achievement and can be added to your resume or LinkedIn profile to showcase your skills. However, it's important to note that CodeAcademy's certificates are not accredited diplomas. They do not hold the same weight as a traditional degree or diploma earned from a formal educational institution. CodeAcademy's focus is on providing accessible and practical coding education, allowing students to gain valuable skills in a flexible and convenient manner. The certificates serve as recognition of your hard work and dedication to learning coding, but they should be seen as a supplement to your existing credentials rather than a standalone qualification.
Can I access CodeAcademy courses for free?
Yes, CodeAcademy offers free courses. They believe in affordable education for all, which is why they provide a vast selection of courses without any cost. These free courses cover a wide range of programming languages and topics, including HTML, CSS, JavaScript, Python, and more. Learners can join CodeAcademy without having to subscribe to a paid plan. However, CodeAcademy also offers a Codecademy Pro subscription that provides additional features and content, such as quizzes, projects, and live assistance. The subscription grants access to exclusive courses and allows learners to earn certificates upon completion. Nonetheless, the free courses available at CodeAcademy are a great way to acquire valuable coding skills without the need for any upfront payment.
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Comparing Contact Information

GetHuman provides free contact information and other useful tools for millions of customer per month to make customer service a bit easier and faster. Larger companies will sometimes have dozens of phone numbers and other means to contact their customer service teams- though chat, email, Twitter™ and a variety of media. In those cases, we can tell you which ones are the best and compare the options side by side for wait time, reply time, quality of communication, quality of customer care, customer votes and more. For example, look at our Contact eBay page. Or look at our Contact Experian page. We can't really provide this kind of help if you're looking to contact because they don't have multiple lines or means of contact. But we hope GetHuman can help you again in the future if you need contact information for another company.

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GetHuman does not work with's customer support operations, directly or in any other way. GetHuman has no partnership or relation to at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting at a Glance has no phone number has no chat option has 1 customer emailBEST has no help forum has no twitter handle has no facebook page
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