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FranklinCovey Customer FAQ

Top Answers & How-to Guides

What is FranklinCovey's Phone Number?

The question we are asked most often is about how to talk to FranklinCovey customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What if I forgot my account password?

If a user forgets their FranklinCovey password, they can reset it by using the "Forgot Password" link on the login page,...

Can I access my Franklin Covey account from multiple devices?

Users can indeed access their FranklinCovey account across various devices. This includes smartphones, tablets, and computers,...
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Recent FranklinCovey Customer Questions

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Services and Products

What services does Franklin Covey Co. offer?

FranklinCovey Co. provides an extensive selection of services aimed at improving personal and organizational effectiveness,...
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Can I customize Franklin Covey Co.'s planners and organizers?

FranklinCovey allows customers to personalize their planners and organizers by selecting from various sizes, layouts, and...
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What is Franklin Covey Co.'s policy on bulk orders?

FranklinCovey Co. has varying policies for bulk orders, often offering discounts and customization options depending on the...
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Does Franklin Covey offer training for organizations?

FranklinCovey provides training programs aimed at organizations, enhancing team and individual effectiveness across various...
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What is the difference between the different planner formats offered by Franklin Covey?

FranklinCovey provides diverse planner options, including both physical and digital formats. Options vary in size, layout, and...
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Ordering and Returns

Are there any discounts or promotions available?

FranklinCovey frequently has various discounts and promotions, including seasonal and exclusive offers for newsletter...
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Can I cancel or return my order?

FranklinCovey has defined guidelines for canceling or returning purchases, which may differ based on the product type....
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What is Franklin Covey Co.'s refund policy?

FranklinCovey generally allows returns of unopened items within thirty days for a full refund. Opened or used products may not...
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Events and Resources

Where can I find information on Franklin Covey Co.'s events and workshops?

To discover events and workshops from FranklinCovey, one can check their official website, which typically has a dedicated area...
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Are there any online resources available for Franklin Covey products?

FranklinCovey provides various online resources on its official website, including product descriptions, training information,...
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Account Management

What if I forgot my account password?

If a user forgets their FranklinCovey password, they can reset it by using the "Forgot Password" link on the login page,...
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Can I access my Franklin Covey account from multiple devices?

Users can indeed access their FranklinCovey account across various devices. This includes smartphones, tablets, and computers,...
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Shipping and Technical Issues

Do you offer international shipping?

FranklinCovey does offer international shipping for its products, allowing global customers access to its resources. The...
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I have a technical issue with your website, what should I do?

If facing a technical issue with the FranklinCovey website, first try refreshing the page or clearing your cache. Ensure your...
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What is the best way to get started with Franklin Covey's planning system?

To begin with FranklinCovey's planning system, one should first understand its core principles like prioritization and time...
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