If a user forgets their account password for FranklinCovey, they can generally initiate a password reset process to regain access to their account. This usually involves locating the "Forgot Password" link on the login page. Upon clicking this link, users will typically be prompted to enter their registered email address. FranklinCovey will then send a password reset email to that address, containing instructions and a secure link to create a new password. It is important to check the spam or junk folder if the email does not appear in the inbox. In case you have further questions or encounter issues, you may want to look on the current FranklinCovey web page for any specific support resources or additional contact information.