Can I cancel or return my order?
Yes, you can cancel or return your order with Franklin Covey Co. If you decide to cancel your order, you must do so before it has been shipped. To cancel, simply contact our customer service team with your order details and they will assist you. In case you have already received your order and wish to return it, we offer a 30-day return policy. The product must be in its original condition and packaging, and you will be responsible for any return shipping costs. Once we receive the returned item, we will initiate a refund for the purchase price. Please note that certain digital products or customized items may not be eligible for return. For further information or assistance, please reach out to our customer service team.
Answered Nov 2, 2023
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