Franklin Covey Co. offers a straightforward and customer-centric refund policy. If a customer is not satisfied with their purchase, they may request a refund within 30 days of the purchase date. Refunds are processed as long as the purchased product or service is returned in its original condition and packaging. However, certain items cannot be returned, such as downloadable digital content or personalized products. Refunds can be requested by contacting the customer support team via phone or email. Franklin Covey Co. aims to address any concerns promptly and ensure customer satisfaction.
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