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Flowershop.com Customer FAQ

Top Answers & How-to Guides

What is Flowershop.com's Phone Number?

The question we are asked most often is about how to talk to Flowershop.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Flowershop.com Customer Questions

Help me with my Flowershop.com customer service issue

Order Tracking

How can I track my order?

To track an order from Flowershop.com, customers usually receive a confirmation email with a tracking number after shipment....
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Can I request a specific delivery time?

Flowershop.com offers flexibility in delivery times based on location, arrangement type, and chosen date. Customers can usually...
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Delivery Services

Do you offer same-day flower delivery services?

Flowershop.com provides a selection of floral arrangements with the option for same-day delivery if orders are placed before...
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What are your delivery options and fees?

Flowershop.com provides various delivery options, including standard and expedited services. Standard delivery typically takes...
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Do you deliver on weekends and holidays?

Flowershop.com generally provides delivery on weekends and holidays, but availability may change based on location, demand, and...
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Do you offer international flower delivery?

Flowershop.com focuses on domestic deliveries within the United States and generally does not offer international flower...
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Flower Options

What types of flowers do you offer?

Flowershop.com offers a diverse range of flowers for many occasions, including popular choices like roses, lilies, tulips,...
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Can I customize my flower arrangement?

Yes, customers can customize their floral arrangements at Flowershop.com, allowing for selection of flowers, colors, and styles...
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Do you have gift options available?

Flowershop.com provides a diverse selection of gifts for various occasions, including flower arrangements, gourmet treats,...
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Payment and Policies

What is your return or refund policy?

Flowershop.com has a return and refund policy that allows for returns if the delivered items do not meet expectations, such as...
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What payment methods do you accept?

Flowershop.com accepts major credit and debit cards like Visa, MasterCard, American Express, and Discover. Digital wallets like...
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Do you offer any discounts or promotions?

Flowershop.com frequently provides various discounts and promotions, including seasonal deals and special offers for new...
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