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Florida Blue Customer FAQ

Top Answers & How-to Guides

What is Florida Blue's Phone Number?

The question we are asked most often is about how to talk to Florida Blue customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

How can I access my Florida Blue member account?

To access a Florida Blue member account, visit the official website and either log in or register. Existing users should enter...
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Recent Florida Blue Customer Questions

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Plans and Coverage

What services are covered under Florida Blue insurance?

Florida Blue insurance generally covers a variety of services, including preventive care, doctor visits, prescription...
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What is the difference between HMO and PPO plans?

HMO and PPO plans differ in structure and service access. HMO requires a primary care physician and referrals for specialists,...
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Does Florida Blue cover telehealth services?

Florida Blue provides coverage for telehealth services, which include virtual visits with various healthcare professionals. The...
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What health insurance plans does Florida Blue offer?

Florida Blue provides a range of health insurance plans, including individual, family, employer group plans, Medicare...
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Are there any preventive services covered at no cost?

Florida Blue provides a selection of preventive services at no cost for members when using in-network providers. These services...
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Claims and Appeals

What should I do if I need to file a claim?

To file a claim with Florida Blue, first gather all necessary details about medical services and billing. Next, fill out a...
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How can I appeal a claim denial?

To appeal a claim denial with Florida Blue, first review the denial notice for details. Prepare a written appeal including your...
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Provider and Wellness Resources

What discounts are available for Florida Blue members?

Florida Blue members can enjoy various discounts promoting health and wellness, such as savings on gym memberships, fitness...
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What resources does Florida Blue offer for wellness?

Florida Blue offers numerous wellness resources for its members, including programs focused on various aspects of health,...
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How does Florida Blue support members with chronic conditions?

Florida Blue addresses the needs of members with chronic conditions through disease management programs, preventive care...
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How can I find a healthcare provider in the Florida Blue network?

Individuals can find healthcare providers within the Florida Blue network through the dedicated section on the Florida Blue...
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Enrollment and Access

How can I enroll in a Florida Blue health plan?

To enroll in a Florida Blue health plan, one must first identify the desired plan type, then participate during enrollment...
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How can I access my Florida Blue member account?

To access a Florida Blue member account, visit the official website and either log in or register. Existing users should enter...
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What happens if I miss the enrollment deadline?

Missing the enrollment deadline with Florida Blue means you will likely need to wait for the next open enrollment, which...
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Can I change my plan during the year?

Florida Blue generally allows plan changes during the Open Enrollment Period each year, but Special Enrollment Periods also...
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