What is your policy on refunds for late deliveries?

FTD.com has a customer-friendly approach when it comes to handling issues related to late deliveries. If a delivery does not arrive on the scheduled date, FTD encourages customers to review their policies regarding refunds and exchanges. Typically, FTD strives to ensure that all orders are delivered on time, and when delays do occur, they understand the importance of addressing customer concerns. Refund policies may vary based on circumstances surrounding the delivery and the specific details of the order. For instance, if a delivery is significantly delayed beyond the promised timeframe, customers may be eligible for a refund or credit to their account. The specific terms can vary, so it is advisable to refer to the website for the most current information on their refund policy regarding late deliveries. Additionally, customers can explore options available through the order management section or inquire about potential resolutions based on individual situations. For more detailed guidance, it may be helpful to review the relevant sections on the FTD.com website or look for their contact information for further assistance.