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Extreemhost Customer FAQ

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How do I Contact Extreemhost Customer Service?

The question we are asked most often is about how to talk to Extreemhost customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Extreemhost Customer Questions

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Security and Backup

Do you offer backup and restore options?

Extreemhost generally includes backup and restore features with their hosting plans, although specifics can vary. They may...
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What security measures do you have in place?

Extreemhost prioritizes user data safety through various strong security measures, including advanced encryption, firewalls,...
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Do you offer SSL certificates?

Extreemhost supplies SSL certificates as part of their hosting services to secure data between websites and users. These...
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Hosting Plans

Can I upgrade my hosting plan at any time?

Extreemhost allows customers to upgrade their hosting plans at any time, providing flexibility to meet changing needs. The...
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What hosting plans do you offer?

Extreemhost provides a variety of hosting options to meet different needs, including shared hosting, virtual private servers,...
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Are there bandwidth limitations on your hosting plans?

Extreemhost does impose bandwidth restrictions on their various hosting plans, which are detailed on their website. While some...
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Is your hosting service suitable for small businesses?

Extreemhost provides various hosting solutions suitable for small businesses, including cost-effective shared hosting and...
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Uptime and Performance

What is your uptime guarantee?

Extreemhost provides a strong uptime guarantee of 99.9 percent, focusing on network reliability to minimize downtime. In cases...
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Do you provide a domain registration service?

Extreemhost provides domain registration services for both new and existing domains. Users can check domain availability,...
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Support and Services

How do I migrate my website to Extreemhost?

Migrating a website to Extreemhost involves backing up data, selecting a suitable hosting plan, transferring files via FTP or...
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Is customer support available 24/7?

Extreemhost generally provides various customer support options, but availability may differ by service plan. Some users can...
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Do you provide website development services?

Extreemhost specializes in web hosting services rather than website development directly. While they provide various hosting...
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How can I access my control panel?

To access the Extreemhost control panel, visit their website and look for the login link, usually at the top right. Enter your...
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Payment and Refunds

What payment methods do you accept?

Extreemhost provides several payment options to meet customer needs, including major credit cards like Visa, MasterCard, and...
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What is your refund policy for hosting services?

Extreemhost generally provides a refund policy for hosting services, which permits customers to request a refund within about...
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