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What is your uptime guarantee?

Asked 3 months ago
Extreemhost typically offers a robust uptime guarantee of 99.9 percent. This commitment to reliability is designed to ensure that customers experience minimal downtime, allowing websites and services to run smoothly. The uptime guarantee generally covers network availability, which means that if there are any disruptions beyond the specified threshold, customers may be eligible for compensation or credits as outlined in Extreemhost's service level agreement. It is important for users to understand what constitutes downtime and how it is measured, as it may vary based on specific circumstances. For the most accurate and detailed information regarding the uptime guarantee and its associated terms, customers can refer to the relevant sections on the Extreemhost website. This will provide clarity on the conditions and any potential exceptions that may apply.
Answered Sep 20th 2025

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