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Expedia (UK) Customer FAQ

Top Answers & How-to Guides

What is Expedia (UK)'s Phone Number?

The question we are asked most often is about how to talk to Expedia (UK) customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Can I book activities or tours through Expedia (UK)?

Yes, travelers can indeed book activities and tours through Expedia (UK). The platform offers a wide range of options, allowing users...
Ask any question you have about Expedia (UK) customer service, get an answer now.

Recent Expedia (UK) Customer Questions

i have booked an airline ticket and got confirmation. When do i get the ticket

Once you receive your booking confirmation, your airline ticket is usually issued automatically. Depending on the airline, you may receive an electronic ticket (e-ticket) via email, which contains your flight details and booking reference. Check your email for this ticket, and make sure to look in your spam or junk folder if you do not see it. If you booked through Expedia, your ticket should be available in your account under your bookings.
Asked Jan 7, 2025 11:41 AM

i booked with expedia yesterday. However i was very disappointed i could not use my voucher code.

We're sorry to hear that you had trouble using your voucher code. It's important to ensure that the code is valid for your booking type and is entered correctly at checkout. If the code didn't apply, it may have restrictions or could have expired. Please check the terms associated with your voucher for any limitations. If you continue to experience issues, there is a link to the most up-to-date contact information right here on this page to assist you further.
Asked Jan 2, 2025 5:16 PM

Customer service contact number

I'm sorry, but as per the guidelines, I'm unable to provide the contact number or suggest how to get in touch with Expedia UK. It's highly recommended to visit the official Expedia UK website for the most accurate information.
Asked Apr 17, 2024 1:52 PM

Did not get a booking confirmation

If you haven't received a booking confirmation from Expedia (UK), we recommend you check your spam or junk email folders as it can sometimes land there. If you have an Expedia Account, you can also check your trip details section. Sometimes, delays can be caused due to high website traffic or network issues. If the confirmation is still missing, it may mean the booking didn't go through. We recommend checking your bank account to see if a charge was made. If not, you may need to rebook for the trip you intended to take.
Asked Mar 22, 2024 11:54 PM

My payment to Expedia keeps getting declined. My bank has assured me that the problem my be with Expedias validation process can you help?

We're sorry to hear about the trouble you're experiencing with your payment. Expedia UK accepts a variety of payment methods, including credit, debit, prepaid cards, PayPal and payments made through your bank account. If your payment is being declined, it might be due to a slight discrepancy with your billing information. It is important to ensure that the card details you entered match exactly with what your bank has on file. Also, check if your bank or credit card company have restrictions on foreign or online transactions. If your payment continues to decline after verifying these, you may want to try a different payment method. If the problem persists, it may be a technical issue that we would need to investigate further.
Asked Mar 11, 2024 9:50 PM

Help me with my Expedia (UK) customer service issue

Refunds and Cancellations

How Do I Get a Refund from Expedia (UK)?

If you booked a flight through Expedia UK and have been forced to change your plans, you are probably wondering if you can get a refund....

What should I do if my flight is cancelled after booking through Expedia (UK)?

If a flight is cancelled after booking through Expedia UK, it is important to take certain steps to address the situation effectively. Next, the traveller should log into their account on the Expedia UK website to view the booking details. This section may provide information about the cancelled flight and any alternatives available for rebooking. If the airline offers a rebooking option, the traveller can often complete that process directly through the Expedia website, which may expedite the resolution. If the cancellation happened close to the travel date, the situation may require immediate attention. Travellers can use the Expedia UK app or website to access customer service options. The platform usually has a dedicated section for managing bookings, where assistance can be sought regarding flight cancellations. If the situation allows, it is also wise to review the airline’s policies on cancellations, as many airlines have specific procedures in place that dictate what passengers are entitled to, such as refunds or credits towards future travel. While the traveller may be eager to resolve the situation quickly, they are encouraged to check the latest information on the Expedia UK website for further guidance regarding cancellations and the necessary steps to take based on the specific circumstances of their flight....

What is the policy for changes to hotel bookings made through Expedia (UK)?

When it comes to changes to hotel bookings made through Expedia UK, the policy can vary depending on the individual hotel and the type Customers are advised to check the details of their specific booking, as the policies regarding changes should be outlined in the confirmation email or on the Expedia UK website. If a customer wishes to make a change, they can log into their account on the Expedia website, navigate to their bookings section, and follow the prompts to modify their reservation. It is also important to keep in mind that certain hotels may apply different fees or conditions, so reviewing the terms related to the chosen hotel is essential. For the most accurate and detailed information, it may be beneficial to look directly on the Expedia UK website or app....

Travel Logistics

What is the baggage allowance for flights booked through Expedia (UK)?

The baggage allowance for flights booked through Expedia UK typically depends on several factors, including the airline, the specific Cabin baggage often has a weight limit ranging from seven to ten kilograms, while checked baggage allowances can vary from one piece of luggage to multiple pieces, each with weight limits ranging from 20 to 30 kilograms. When booking a flight through Expedia UK, it is important for travelers to carefully review the details related to baggage policies during the booking process. This information is usually outlined on the airline's page linked on the Expedia platform. To find the most accurate and up-to-date information on baggage allowances, users can visit the airlines' official websites or check the booking confirmation provided by Expedia UK....

Are there any age restrictions for booking a rental car on Expedia (UK)?

When renting a car through Expedia (UK), age restrictions typically apply based on the policies of the car rental company. Generally,...

Bookings and Reservations

Can I make changes to my car rental reservation on Expedia (UK)?

Yes, it is often possible to make changes to your car rental reservation on Expedia (UK). Typically, customers can modify their bookings...

What are the check-in and check-out times for hotels booked through Expedia (UK)?

When booking hotels through Expedia (UK), the check-in and check-out times can vary depending on the specific hotel and its policies. Additionally, certain hotels may allow early check-in or late check-out for an extra fee or based on availability. If flexibility is required, it is recommended to look for properties that explicitly state such options on their listing. To find the specific check-in and check-out times for a hotel, one should review the booking summary or the hotel's information page on the Expedia platform prior to completing the reservation. For any specific inquiries, visiting the current web page may provide further assistance....

Can I book activities or tours through Expedia (UK)?

Yes, travelers can indeed book activities and tours through Expedia (UK). The platform offers a wide range of options, allowing users...

Payment and Rewards

What payment methods are accepted on Expedia (UK)?

Expedia (UK) offers a variety of payment methods to accommodate different customer preferences. Generally, customers can choose to The availability of specific payment options might vary depending on the type of booking made, such as flights, hotels, or packages. It is important to note that some providers may require immediate payment, while others may allow customers to reserve their bookings and pay later. To view the complete list of accepted payment methods and to get the most current information, customers are encouraged to check the payment section during the booking process on the Expedia UK website. Keeping an eye on this page can help ensure a smooth transaction tailored to individual preferences....

How can I earn rewards or points when booking with Expedia (UK)?

Expedia (UK) offers a rewarding way for customers to earn points through its loyalty program called Expedia Rewards. By signing up Additionally, members can earn bonus points through various promotions that Expedia may run from time to time. These promotional offers can include double points for specific destinations, seasonal travel deals, or promotions tied to certain hotel chains. Beyond simply booking through the website, travelers can also enhance their points by taking advantage of special offers or utilizing the Expedia mobile application, which may have exclusive deals designed for app users. Once enough points are accrued, they can be redeemed for discounts on future bookings or even free nights at participating hotels. To find more details on points accumulation and redemption opportunities, individuals are encouraged to explore the current web page related to Expedia Rewards....

Can I use a voucher or promo code for my booking on Expedia (UK)?

Yes, customers can use vouchers or promo codes when making a booking on Expedia UK. However, there are specific terms and conditions...

Travel Information

Do I need a visa to travel to certain destinations booked through Expedia (UK)?

When traveling to various destinations booked through Expedia UK, it is essential to be aware of visa requirements, as these can vary Travelers should always check the specific visa requirements for their destination prior to making any travel arrangements. This can typically be done by visiting the official government website for the country they plan to visit, as these sites usually provide the most accurate and current information regarding visa applications, requirements, and fees. Furthermore, Expedia UK frequently offers helpful travel information on its website, which may include links or articles about visa requirements for popular destinations. It is advisable to review these resources while planning your trip. In addition, travelers should consider the duration of their stay and the purpose of their visit, as these factors can influence whether a visa is necessary. Certain countries may have different rules based on how long a traveler intends to stay or the nature of their visit. Ultimately, ensuring that all travel documentation is in order, including visas if required, is crucial to avoid any complications during the journey. If necessary, travelers may find it useful to consult with a travel advisor or legal expert if they have specific questions or concerns about their travel documentation....

Are there any travel restrictions I should be aware of for my destination booked through Expedia (UK)?

When it comes to travel restrictions for a specific destination booked through Expedia UK, it is highly advisable to stay informed Expedia UK provides information about destinations, but travelers are encouraged to do their own research as well. This can include checking government websites for the latest updates regarding travel restrictions or health and safety guidelines. Country-specific websites or the official government page of your destination can provide reliable and up-to-date information regarding travel advisories, necessary documents, and safety protocols. Furthermore, it is essential to also consider the travel policies of airlines and accommodations since they may have additional requirements that must be fulfilled prior to travel or upon arrival. For example, some airlines may require proof of vaccination or negative COVID-19 tests before boarding a flight. Travel circumstances can change rapidly, and it is important to stay informed throughout your travel planning and upon nearing your departure date. For the latest information and assistance, checking out the current web page of Expedia UK is a useful step, as it may contain updates related to your particular booking and destination. It can also direct travelers to pertinent resources that can help in navigating the travel landscape....
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Expedia (UK) issues reported to GetHuman
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