Expedia (UK) Customer FAQ

When booking a package on Expedia (UK), flight times are typically provided during the booking process. Once you select your desired destination, dates, and other preferences, available flights along with their departure and arrival times will be shown for you to choose from. If flight times are not displayed, try selecting different flight options or checking back later as availability can change.

If you haven't received your confirmation email for your hotel booking, please check your spam or junk email folder. Sometimes, emails can be filtered there. Also, verify that you entered the correct email address when making the booking. If everything looks correct and you still haven't received it, there may have been a delay in processing your reservation. Ensure you have a stable internet connection and allow some time for the email to arrive.

Once you complete your hotel booking on Expedia, a confirmation email is automatically sent to the email address you provided during the booking process. If you haven’t received it, please check your spam or junk mail folder. If it’s still not there, you may need to ensure that you entered your email correctly at the time of booking.

Yes, you can book over the phone with Expedia. There is a link to the most up-to-date contact information right here on this page that you are viewing.

Refunds from hotels can take some time to process, depending on your bank's policies. Typically, it may take 3-5 business days for a refund to appear in your account after the hotel has processed it. If it has been longer than this, it's advisable to check with your bank to see if there are any pending transactions. Also, ensure the refund was processed under the correct payment method.